This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Top Tier Junk Removal & Hauling is a locally owned junk removal and hauling business based in Rialto, CA. This Site collects personal information primarily when you submit a quote or contact request.
Categories of personal information we collect
| Category (CPRA) | Examples from this Site | Collected? |
|---|---|---|
| Identifiers | Name, email, phone number | Yes (quote form) |
| Customer records | Service type, job details, address/ZIP | Yes (quote form) |
| Commercial information | Photos of items or property for estimates | Yes (optional upload) |
| Internet or network activity | Page views, routes (if you opt in to Vercel Analytics) | Yes (opt-in only) |
| Geolocation data | Approximate location derived by analytics provider | Possible (opt-in analytics only) |
| Sensitive personal information | — | We do not intentionally collect |
| Financial / payment data | — | No (no online payments on Site) |
Sources
- Directly from you when you submit a quote or contact form.
- Automatically from your browser when you opt in to analytics or interact with Turnstile on forms.
- From your device when you attach optional photos to a quote request.
Purposes for collection and use
- Respond to inquiries and provide quotes and services.
- Send transactional confirmation emails about your request.
- Prevent fraud, spam, and abuse (Turnstile, rate limiting, honeypot).
- Understand Site traffic when you opt in to analytics.
- Comply with law and maintain business records.
Disclosure to service providers
We share personal information with service providers that help us operate the Site and communicate with you. We do not sell or share personal information for cross-context behavioral advertising.
- Vercel — hosting, temporary private photo storage, optional analytics.
- Resend — email delivery.
- Cloudflare — Turnstile verification.
Retention
Quote emails are retained as long as reasonably necessary for business purposes. Quote photos in cloud storage are deleted automatically after processing or when upload sessions expire (approximately 30 minutes). Analytics data is retained per Vercel's policies. Your cookie consent choice remains in local storage until you change it.
Your California rights
Subject to applicable law, California residents may have the right to:
- Know what personal information we collect, use, and disclose.
- Access personal information we hold about you.
- Delete personal information we hold about you (subject to exceptions).
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information — we do not sell or share for cross-context behavioral advertising.
- Limit use of sensitive personal information — we do not collect sensitive PI through the Site.
- Not receive discriminatory treatment for exercising your rights.
How to exercise your rights
Email gettoptierjunk@gmail.com or call (909) 682-6089. Describe your request and include enough information for us to verify your identity (for example, the email address you used on a quote form and the date of submission).
We will respond within the time required by applicable law.
Analytics opt-out: Use Cookie settings in the Site footer to reject optional analytics. See our Cookie Policy.
Authorized agents
You may use an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized and verify your identity directly.
Shine the Light
California Civil Code § 1798.83 permits California residents to request certain information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
Contact
Top Tier Junk Removal & Hauling
Rialto, CA
gettoptierjunk@gmail.com · (909) 682-6089